About Us
Liah He
Liah has been involved in the exciting & dynamic South China products manufacturing industry for most of her adult career.
Based in Shenzhen -the technology & innovation capital of China -Liah knows the business very well. She can skillfully negotiate with all parties involved -including manufacturers, suppliers and shipping companies -to assure the entire process is successful.
Liah is now using her experience and expertise to venture into her own small eCommerce business -providing consumers the best service & value possible.
Rest assured, all of the products featured in our shop are guaranteed to meet your expectations. Please feel free to browse our store and reach out to us with any comments or questions.
Thank you!
Why Buy From Us?
We have a very experienced person in China sourcing products, checking them for quality and durability, communicating directly with the suppliers, and ensuring the overseas shipments are successful.
We also have a very experienced Customer Support specialist in the US to handle the logistics and customer relations within the US.
We will not sell any junk products that look good in pictures but easily break or fall apart. Just as we do not want to be cheated by suppliers, we also will not cheat our customers.
We are a small startup group, who works hard to provide excellent service. We prefer to do everything ourselves, rather than to rely on the mega platforms.
We will continually add new products to our store. If you would like to suggest a product, please send us a note -we would appreciate the feedback.
We count on your repeat business to help us grow, so providing excellent service is our top priority.
So with that said, we will not pull any bait-n-switch on products. If an item sold is discontinued or unavailable after you’ve submitted your order, we will let you know so you can decide if you would like to accept an equal alternative or cancel your order altogether.
Your delivery is guaranteed. We will update you on the status of your order and provide you with any tracking numbers available.
Rewards:
5% discount code on your next purchase if you are happy with your order, and would like to leave a quick review.
10% discount code to share if you recommend us to a friend. (Code will be valid for you and your friend)
Additional discount codes may be sent to you periodically to show our appreciation.
Buyer Protection:
We offer a 30 day buyer’s protection on all items after delivery of your product.
We offer money back guarantee or free product replacement if you are unhappy with the results or the product is defective.
You can return the product to us within 15 days of delivery and receive a refund within 15 days of return.
Please click the link to see our policy details here.
Shipping Times:
Please note that we cannot guarantee the delivery time to be less than 30 days due to current disruptions and availability of global shipping.
Due to a reduced number of international flights and port restrictions, transit times and costs have drastically increased.
We will do everything we can to find the best resolutions currently available.
Thank you for your understanding and for your support!
Disclaimers:
While we may not have the lowest prices, we do have guaranteed customer satisfaction:)
We will continually adjust our prices based on current logistic costs to offer you the best value for your money.
Security:
We take website security very seriously. We Do NOT process or store any financial information on this website. All payment transactions are processed through the PayPal secured website.
We have NO ACCESS to anyone’s PayPal account, credit cards or bank information.
The ShopLiah.Com website is maintained with the latest security measures to keep our customer database safe.
Are you looking for large quantity product orders?
We can negotiate large volume discounts and provide logistics support to ensure you receive what you were expecting.
Please contact us to learn more.
Need reliable product sourcing?
We can help you with that as well. Our affiliate partners can support you in finding exactly what you need, including qualifying factories, inspections, reporting, quality assurance and logistics to ensure you receive what you paid for, and within the specified time-frames.
Our affiliate partners have extensive experience in China, and are currently exploring other emerging manufacturing resources to help your business succeed.
Please click below to learn more.
Your feedback is Appreciated!
Please send us a comment or suggestion to help us improve our website & provide you the best shopping experience.
Thank You!